About Tourism Growth

Tourism Growth is an independent training and business coaching company, based in the UK and specialising in the tourism, hospitality and leisure industry.

We work with owners, directors and managers to improve the performance of their people and their business – our key focus is on helping our clients to drive up their sales, productivity and profits.

Who We Are

The business is led by Paul Hickey and Lesley A. Ross. We’ve both been training, developing and coaching owners and managers in the tourism, hospitality and leisure sector for over 30 years and have worked with thousands of businesses in the UK and overseas during that time.

We have a national team of sector specialists – trainers and business coaches who are highly credible and understand the tourism industry inside out. Each member of the team has a proven track record in working with employers and helping them deliver higher levels of performance and profits.

Our Principles

Our founding principle was to help business owners, managers and their teams to perform better through the design and delivery of outstanding training courses and business coaching programmes.

This is what continues to guide us. We provide programmes that are highly relevant to our sector and tailor them to ensure we meet the specific needs of individuals and their businesses. Above all, we want to build relationships of trust and respect with our clients and partners. Tourism Growth is not a mass market training company – our focus is on delivering the highest quality, not the highest number of trainees.

Quality is central to our business ethos and we work hard to achieve great results for our clients. We have in our team some of the very best trainers and business coaches around. We listen to what our clients want to achieve and we match those aspirations with the ideal person to help them – even if it means bringing in that trainer or coach, at our expense, from the other end of the country.

We always follow up with our clients once they’ve completed their training and have had an opportunity to put what they’ve learned into practice back at work. Our courses and programmes are not just stand-alone training events. For us, it’s all about making a difference to our client’s business – improving sales, performance, productivity and profits!

We look forward to the opportunity of working with you and helping you to achieve your objectives.

Paul Hickey
Co-Founder & Owner