What We Do

What We Do

Training Courses and Workshops

We run a series of open training courses, workshops and seminars at venues right around the country – from coastal resorts and rural towns to the big cities.

All of our training programmes have been specifically developed to meet the needs of the owners, directors and managers of tourism businesses in the UK.

Topics and specialisms include:

  • Sales and Marketing
  • Team Management
  • Social Media
  • Revenue Management
  • Quality Management
  • Standards of Performance
  • Financial Management

In-House Training

We also design and deliver ‘In-house‘ training and development programmes for individual businesses, groups and associations. Events are tailored to the needs of our clients and often include personalised case studies, exercises and support materials.

In-house learning events can be run on-site within the business or at an external venue of your choice.

Business Coaching

Our business coaching programmes are for employers who want a true sector specialist – someone who has a wealth of industry best practice at their fingertips – to come in and give them the practical help, advice and support they need to improve performance and profits.

We have four very popular business coaching programmes:

Best Practice Visits

We also organise ‘best practice visits’ to top performing and award-winning tourism businesses – giving one employer the opportunity to learn first-hand from another.

Meet other entrepreneurs who are facing the same challenges and opportunities as you – and take away lots of best practice hints and tips to adapt and use in your own businesses.