Client Review

Abacus Hotels

With views over The Wash and towards historic Castle Rising, Knights Hill Hotel & Spa is situated on the outskirts of Kings Lynn – and is a many times winner of the TripAdvisor Certificate of Excellence.

Le Strange Arms, the other hotel in the group, is located in the picturesque seaside town of Old Hunstanton on the beautiful north Norfolk coast.

The 4-star Orton Hall Hotel & Spa was sold to a private investor in April 2021. Set in over 20 acres of mature parkland outside Peterborough, it features 70 en-suite bedrooms, elegant public areas and the Huntly Restaurant and is the proud holder of an AA Rosette.

Knights Hill Hotel & Spa Kings Lynn“We commissioned Tourism Growth to run an in-house training course for our management team – which included our GMs, sales and marketing managers, department heads and managing director. We wanted to look specifically at how we could win and deliver more special events throughout the year at each of our hotels.

The training course that Tourism Growth designed and ran for us was excellent. The trainer really knew the industry and had a great delivery style – he was enthusiastic, engaging and kept everyone involved throughout the day. All the information covered was just perfect for us – plenty of very good ideas and action points for us to implement!

The team is more confident and focused now, with a shared understanding of what we need to achieve – and we will sell more effectively and profitably as a result.”

Bernard Ducker
General Manager
Best Western Plus Knights Hill Hotel & Spa – Abacus Hotels
Kings Lynn