Client Review

Birkdale Guest House

Marion and John welcome you to their award-winning guest house on the edge of Birkdale Village – with its highly rated restaurants and speciality shops – and just a few minutes from the famous Royal Birkdale Golf Club.

“The Tourism Growth business coaching and training programme really has worked wonders for our business.

Following our work with Tourism Growth we received a 4-star VisitEngland accolade and an award from the National Accessible Scheme.

This has given us new sources of customers – and we’ve had a lot more guests through the door since then!

John, our Tourism Growth business coach was excellent – extremely knowledgeable and hugely experienced in our sector.

His tips on how to improve our product have been invaluable – the ones we’ve already put into practice have generated a lot of very positive feedback from our customers.

Thanks to Tourism Growth, we’re now consistently scoring 5/5 on TripAdvisor and have been awarded Certificates of Excellence for the last two years.

Our online reviews and ratings have shot up. We’re proud to read them on TripAdvisor and LateRooms and other sites and to see what we’ve achieved – thank you Paul and John at Tourism Growth.

The Tourism Growth e-marketing and social media training workshops were of enormous help to us – loads of practical ideas for improving sales which we can implement at little or no cost.

The additional sales and profits we made from what we learned on the Tourism Growth programme are being re-invested in the business to improve our product still further – that’s what will keep our business competitive and in good shape for the future.”

Marion King
Proprietor
Birkdale Guest House
Southport