Situated in New Brighton’s Marine Point development, Caffe Cream opened in January 2012 and has won many awards since for its handcrafted coffee and homemade ice-cream.
Crowned Wirral’s fair-trade champions of 2012, Caffe Cream went on to scoop the Family Friendly Business category in the Wirral Tourism Awards 2013 – and in 2014 achieved the top accolade as The UK’s Best Café!
“We enjoyed the whole experience of the Tourism Growth programme – the in-house coaching sessions, the training workshops and the ‘best practice visits’ – plus access to trainers who were hospitality industry experts – it was just what we needed.
The training workshops were fantastic – what we learned helped us to make our website work much harder for the business!
The social media training was excellent – it ensured we were at the cutting edge of developments – and on a practical level it’s helped us get far more visitors to interact with our business.
We already had a good understanding about the hospitality business and what we needed to do – the trainers we worked with had a vast experience of the sector – and their practical approach meant you could easily take on board best practice ideas, hints and tips that had an immediate beneficial impact on our operation.”
Head of Operations