Training Courses for North East Tourism Businesses
Each of our courses is focused completely on helping owners and managers of tourism businesses improve their sales, productivity and profits.
NGI Partners – Special Prices!
This special rate represents a 30%+ reduction on our normal course delegate price.
This rate also applies to Northumberland Tourism business partners.
Future Open Courses:
We are currently reviewing our plans to schedule a new series of open courses in Newcastle – and we will be updating you soon.
In the meantime, we wish all our clients in the North East every success with their businesses as the industry re-opens!
You may know that we also design, tailor and run programmes for our clients in-company, in the areas of:
- sales and marketing
- management development and leadership
- improving productivity and profits
- customer service management
- coaching for owners and management teams
Please note that all our open courses are available on an in-company basis.
For further information, or for a discussion about your specific business requirements, please call us here on 01923 465522 or email us at email@example.com.
14 Nov 2017
Selling More Meetings and Events
Venue – The Vermont Hotel, Newcastle
06 Jul 2017
Boosting Your Sales on Social Media
Venue – Crowne Plaza Newcastle
13 Jun 2017
Converting Enquiries into Sales – for Hotels and Venues
Venue – The County Hotel, Newcastle
For NGI partners:
We’re pleased to confirm that a preferential rate of £95 +vat, per person per course, is available to partners of NewcastleGateshead Initiative.
Our normal price:
Our normal price for attending any of these courses is £135 +vat.
“A fabulous training event today by Tourism Growth.
How will the course benefit our business? It’ll help make us more efficient as a team – and we’ll be less likely to miss a trick.
It’s also given us some great new sales and marketing ideas and techniques to implement. We’re now ready for action tomorrow!
I’ve no doubt that this course will help us to improve our sales and profitability.”
Head of Event Sales
“Great information, and with lots to take away. A very useful and insightful training course, with an excellent trainer.
What did we like best? The opportunity to hear all the latest trends and tips. This course will improve how we use social media at Seaham Hall – and it’ll enable us to generate more web traffic.
It has given us new ideas and new ways to increase our sales. It’ll also help us to boost profitability throughout the business.”
“A very good, informative and useful training course – with an excellent trainer.
It was all highly relevant to me and my role at Newcastle Castle.
There’s nothing at all I would change about the day. After all, how do you change perfection?
What will I do differently as a result of the course? I’ll respond quicker and I’ll follow up more!”
Venue Hire and Retail
“An excellent course, very engaging and interesting. Lots of useful tips to take away and put into action back at the hotel.
The course will certainly help us to raise our profile and reputation with our target audiences.
The trainer was superb, a hotel sector specialist – very enthusiastic and he really knew his subject.
I’d definitely recommend Tourism Growth’s Boosting Your Sales on Social Media training course to other hotels.”
Sales Office Manager
Lumley Castle Hotel
“A very informative and useful course for me. And the resource pack was really good. It’ll definitely help me make improvements to my systems and procedures.
The trainer was excellent. She had a great knowledge of the topic and got everyone in the group talking. I really enjoyed that – having the chance to talk and share ideas with others from the industry, from different venues in the North East.
How will we benefit from the course? It’ll make us more efficient, improve the rapport with our customers – and drive up our sales conversion rates.”
“An excellent sales training course.
And Becky, the trainer, was very friendly and engaging!
It was a very insightful day, with lots of useful information. And it was great to be able to share experiences with other people in similar roles.
The course will help us enhance the customer experience – the overall customer journey – and how we deliver that to them.
We also took away some really good ideas on follow up, improving our conversion rate and securing the repeat business.”
Resort Desk Team Leader
“This was a very useful training course.
I picked up a lot of tools and took away a lot of good advice to use moving forward.
The course has helped me understand the benefits of each social platform and how we can be more targeted in our approach to marketing.
It’ll definitely help us to reach a wider audience, and promote Life Meetings and Events much more effectively.”
Life Meetings and Events
International Centre for Life
“Two of our Communications team attended Tourism Growth’s Managing Your Reputation Online training course. They came back with a lot of really good, practical ideas to use within the business.
We’ve already got a big audience on social media – but this course has given us ways of building it up even more!
Tourism Growth’s Selling Skills for Restaurants training course – which four of our catering team went to – was excellent. It’ll really help them to upsell and boost our sales across the site.
The trainer was fantastic – a sector specialist with great knowledge and enthusiasm.”
“An excellent training course.
I found the day interesting, well structured and enjoyable – and came away with much good, usable information, particularly on the different avenues for marketing open to us.
The opportunity to network with other venues also made it really beneficial.
I believe this course will help us to increase growth in our weddings business – and improve what we ultimately deliver to the customer.”
Head of Weddings –
The County Hotel
and The Vermont Hotel
“Tourism Growth’s training was immensely useful and we have taken away a good deal from it!
We both learnt a lot on the day – with a wide range of topics covered and a very good insight into all the latest trends.
This was a very interesting, valuable and beneficial course – which will inform our marketing strategy and help us prioritise our activities in the coming months.”
Marketing and Brand Manager
The Biscuit Factory
“A brilliant training course – everything about it was excellent.
It was very informative, and a really useful insight into all aspects of the main social media platforms.
I particularly liked the way the trainer had researched each delegate’s use of social media in advance, and linked live to our actual business pages on the day. This gave me an understanding of what works well for others, and what improvements I could make.
A month on, and I’ve already used all the information and tips I learned to update our social media pages, and create new processes. This will all help to increase our profile – and our sales!”
Meetings and Events Manager
DoubleTree by Hilton Hotel
“An absolutely fantastic day.
The course was very well delivered. David, the Tourism Growth trainer, made it look effortless.
It was highly relevant to us, particularly when we looked at our current pages and offerings. It also gave us a good insight into how LinkedIn and Google+ can deliver for your business.
What have we learned? New, simple techniques to enhance what we already offer across all our social platforms. Plus – new methods to build social reach, maximise messaging and make the most of our posts and social audience.”
Marketing and Commercial Manager
Metro Radio Arena
“The Converting Enquiries into Sales training course we attended in Newcastle was just excellent.
Becky, the Tourism Growth trainer, was really positive, helpful and had great product knowledge. The resource pack we were given, and which we worked through on the day, was very thorough – and it has proved to be extremely useful.
The course was great for our personal development – and it’s also helped us develop clearer processes in the hotel for taking enquiries through to conversion.
Thank you so much again. Hopefully we’ll be back on another Tourism Growth course very soon!”
Wedding and Events Manager
Royal Station Hotel
James Ealey, previously Business Development Director, said:
“We’re very pleased to be working in partnership again with Tourism Growth and to be offering this exciting programme of training courses to North East tourism, hospitality and leisure businesses.
Paul Hickey and his team of trainers at Tourism Growth know Newcastle, Gateshead and the region very well – having worked with tourism businesses here before – so we know the courses are all highly relevant to the needs of our sector.”
For more information, please click on the course of your choice, above – this will also take you through to where you can register and book.
Alternatively, please call us at Tourism Growth on 01923 465522 or email us at firstname.lastname@example.org.