Yorkshire Courses

Yorkshire Courses

Training Courses for Yorkshire Tourism Businesses

We were delighted to have run a programme of six sector-specific training courses for Yorkshire tourism, hospitality and leisure businesses during October and November 2018 – and to have worked in partnership once again with Welcome to Yorkshire, Visit York and Discover Yorkshire Coast.

Tourism Growth Ltd WTY - Welcome to Yorkshire - MemberVisit York Discover Yorkshire Coast

Discover England Fund – Courses at Special Discounted Rates

Welcome to Yorkshire and Tourism Growth have been offering these courses as part of the Cycle England Initiative – funded by Visit England’s Discover England Fund.

The courses were designed for tourism businesses looking to attract the international leisure cycling market – particularly from Germany and The Netherlands – to help the businesses be ‘more bookable’ and boost their sales online.

Tourism businesses were selected if they met the Welcome to Yorkshire application criteria – including being close to (within 15 miles of) one of the designated Cycle England Yorkshire routes (*see below).

Cycle England

More information is available on the Welcome to Yorkshire information sheet here.

*The Cycle England Yorkshire Routes are:

  1. The Way of the Roses – see map here
  2. The Yorkshire Dales Cycleway – see map here
  3. The Yorkshire Wolds Cycle Route – see map here
  4. The North Yorks Moors – you just need to be near the National Cycling Network

To find out more about the Cycle England initiative, and the marketing opportunities and business grants available from Welcome to Yorkshire, please go to www.yorkshire.com/cycle-england.

Yorkshire Courses

Upcoming Courses

Subsidised by Visit England’s Discover England Fund:

We are planning to run three additional courses: ‘Getting More Sales from Your Website’, ‘Boosting Your Sales on Social Media’ and ‘Managing Your Reputation Online’ in Lincolnshire during February and March 2019 – in partnership with Welcome to Yorkshire and Visit Lincoln. For more information please contact us on 01923 465522 – dates and venues will be confirmed by the end of November.

Recent Courses

Subsidised by Visit England’s Discover England Fund:

15 Nov 2018   
Managing Your Reputation Online
Venue – Hotel du Vin Harrogate

06 Nov 2018
Managing Your Reputation Online
Venue – The Grand Hotel & Spa York

23 Oct 2018
Getting More Sales from Your Website
Venue – Hotel du Vin Harrogate

18 Oct 2018
Boosting Your Sales on Social Media
Venue – The Principal York

10 Oct 2018
Boosting Your Sales on Social Media
Venue – Hotel du Vin Harrogate

04 Oct 2018
Getting More Sales from Your Website
Venue – The Grand Hotel & Spa York


Further course dates in Yorkshire will be added soon. Among the courses being planned are:

  • Coaching and Mentoring for Performance
  • Leadership Skills for Managers
  • Selling More Meetings and Events
  • Boosting Your Sales on Social Media
  • Managing Your Reputation Online
  • Getting More Sales from Your Website

Previous Courses:

27 Jun 2018
Selling More Meetings and Events
Venue – York Marriott Hotel

16 Nov 2017
Building Profit in Your Hospitality Business – for Hotels
Venue – Crown Spa Hotel, Scarborough

06 Jun 2017
Boosting Your Sales on Social Media
Venue – Crown Spa Hotel, Scarborough

16 May 2017
Converting Enquiries into Sales – for Hotels and Venues
Venue – The Queens Hotel, Leeds

Special Prices

We’re pleased to confirm that preferential rates of £93 +vat and £145 +vat per person – dependent on the course selected – are available to members of Welcome to Yorkshire.

These rates are also available to members of Visit York and Discover Yorkshire Coast.

Our normal prices:

The normal prices for attending our courses are £133 +vat, and £195 +vat.

Discover England Fund subsidised rates:

The subsidised delegate rate for businesses that qualified for the six courses we ran during October and November 2018 was just £20 +vat.

Client Reviews

Rudding Park Hotel Spa and Golf“The ‘Getting the Most from Your Website’ course I attended was extremely worthwhile – full of tips and ‘quick wins’ we will implement – and it was fantastic value for money!

I found it all fascinating. In fact I couldn’t sleep the night after the course as everything was rushing through my head. I wanted to get in the office so I could create an action plan of what we were going to do first.

The course will benefit all areas of the business at Rudding Park – and our revenue, I’m confident of that!”

Nicola Cook
Marketing Manager
Rudding Park
Harrogate


The Hideaway@Baxby Manor“The trainer was brilliant. I loved the way he tailored the course to the needs of each business attending. He’d researched everyone’s use of social media in advance – so on the day could give each of us the specific advice we needed.

The course has helped me to use social media to attract more people to our website – and it has definitely helped us to generate more bookings.”

Barney Smith
Proprietor
The Hideaway@BaxbyManor
Husthwaite, near York


The Copper Horse Restaurant and Cottages Seamer“A great training course, very informative – we both learned a lot.

The trainer was excellent, a really good communicator who knew his subject inside out.

It’s given us many new options to enhance our social media – and it’ll definitely help us to improve the way we market our business.”

Julie Finnigan
Marketing Manager
HQ Collection
Scarborough


Headingley Lodge Hotel Leeds“The course in York really opened my eyes to some great ideas – and to whole new avenues of marketing I wasn’t even aware of. And the best thing – they don’t have to cost you any money!

This was a very good training course, with an excellent trainer, a true tourism marketing specialist.

Thank you to Tourism Growth and Welcome to Yorkshire for making it available to us.”

Helen Young
Manager
Headingley Lodge Hotel
Emerald Headingley Stadium
Leeds


The Georgian Theatre Royal“Tourism Growth’s ‘Using Social Media for Your Business’ is an excellent training course – a great overview of all the opportunities available. I’m very glad I decided to take the day out to attend.

The trainer had an exceptional presentation style and created a very friendly and supportive environment in which to learn.

The course has given me some great hints and tips on generating more exposure for the theatre and building audience numbers.”

Helga Pearson
Marketing Officer
The Georgian Theatre Royal
Richmond


The Masons Arms Individual Inns Grange-over-Sands Cumbria“We wanted to focus on helping our managers to generate more sales – both online and in-house – and improve further our reputation for quality and customer service.

The impact of Tourism Growth’s training on our business has been massive.

I thoroughly recommend them to any pub company wanting to boost the performance of their management team and improve sales and profits.”

Gillian Wilman
Business Development Manager
Individual Inns
Skipton


Raven Hall Hotel Logo“We both really enjoyed the course and are already working on new strategies here at Raven Hall!

The trainer, David, was very enthusiastic and covered lots of different areas vital to our hotel business. He’s certainly helped us focus on improving productivity and efficiency.

We’re very keen to attend some more Tourism Growth courses soon!”

Gemma Wood
Sales Manager
Raven Hall Country House Hotel, Lodges and Golf Course
Ravenscar, near Whitby


Live for Today Adventures“The trainer really knew his subject and I loved the way he delivered the content. He made the day very interactive, which was just perfect for me.

So much good information – and so many examples of best practice from the sector.

The course made me think ‘outside the box’ – and I’ve become more hands-on and effective in marketing our business as a result.”

Marc Wise
Director
Live for Today Adventures
Ripley, Harrogate


Lebberston Touring Park“The trainer was so good – I’d like to clone him and take him home with us!

The course just gave me the focus I needed – it showed me how and where to spend my time on social media to have maximum impact for the business.”

Jane Bozeat
Owner
Lebberston Touring Park
Scarborough


Beverley Racecourse“A great training course – it was a highly useful and productive day.

The trainer was excellent – I came away really motivated and keen to put into practice all the ideas we discussed in the group. Having the opportunity to share best practice with other like-minded marketing professionals from the sector was also a huge benefit.

There’s no doubt that our marketing plan for the Racecourse will now be more effective as a result.”

Kate McKee
Beverley Racecourse
Beverley


Escrick Park Estate“A very valuable training workshop indeed – so many great practical ideas for me to take away and use within the business.

The trainer’s skills in getting across the subject were excellent – he’d really done his homework on each of the businesses attending in advance.

He knew the topic and our industry inside out – the perfect combination!”

Helen Pentith
Marketing Manager
Escrick Park Estate
York


“The training course that Tourism Growth ran for our members was just fantastic.

It was an engaging, fun, lively day. The trainer had  a great in-depth knowledge of the subject and pitched the sessions perfectly for the group, including those members who knew about social media and had used it successfully for their businesses before.

And the support materials that were handed out were quite simply brilliant.”

Karl Johnson
Digital Marketing and Tourism Officer
Discover Yorkshire Coast
Welcome to Yorkshire


Cambridge House Reeth“As a small business, the information we learned on the course was invaluable, as we could then go into meetings with our website designers knowing exactly what we wanted.

Without Tourism Growth’s course we would not have ended up with the website we needed.”

Sheila Mitchell
Owner
Cambridge House
Reeth, Swaledale


Tankersley Manor Hotel QHotels Barnsley Sheffield“It was a great course, I really enjoyed it.

It was very helpful for me – not only for all the great information and fresh ideas, but also for the way it built up my confidence.

The trainer was excellent – she really helped and encouraged us throughout the day. The workbook and the pack of information we were given were brilliant too.

I definitely went away with a greater confidence to take on and convert more enquiries!”

Debbie Smith
Events Manager
Tankersley Manor Hotel
Barnsley / Sheffield


Manor Court Hotel Azzurro Restaurant Bridlington“The trainer was excellent, a true hospitality expert.

The courses have made me focus on our online strategy for the year ahead. They’ve already helped us improve our online visibility – and attract more direct bookings and sales to Manor Court.

I will certainly keep an eye out for the next round of Tourism Growth training courses!”

Dominic McGivern
Director
Manor Court Hotel
Carnaby, Bridlington


Thimbleby Farms Clay Shooting Ground“An excellent, very informative day.

The trainer geared the course perfectly to us – a group of tourism businesses from North Yorkshire – and he’d really done his homework on our requirements in advance.

The course gave me exactly what I wanted. It helped me to review our current website and make the adaptions needed – to both improve the customer experience and increase our sales.

I’d recommend Tourism Growth’s ‘Getting More Sales from Your Website’ training course without hesitation to any small tourism business.”

Sue Densley
Estate Officer
Thimbleby Farms
Thimbleby, Northallerton


Rockliffe Hall Golf Hotel Spa Logo“It was a very insightful day, with lots of useful information. And it was great to share experiences with other people in similar roles.

The course will help us enhance the customer experience – the overall customer journey – and how we deliver that to them.

We also took away some really good ideas on follow up, improving our conversion rate and securing the repeat business.”

James Burkin
Resort Desk Team Leader
Rockliffe Hall
Hurworth-on-Tees


“A fantastic training course, with an excellent trainer who really knew the restaurant sector.

He gave us so many ideas and techniques for improving our food and beverage sales – and for making more profit.

And with many of the best hotels in North Yorkshire there on the day we all learned a lot from each other as well!”

Maria Rodriquez
Restaurant and Bar Manager
Marriott Hotel
York


“I really enjoyed the Tourism Growth training course in York.

It was perfect for a tourism business like ours – I can’t think of any way in which it could have been improved.

I’ve been putting into practice what I learned on the day about social media and TripAdvisor. It’s certainly paying dividends for the business – we’re busier than ever!”

Angela Broadhead
Owner
Swithens Farm
Leeds


Crown Spa Hotel Scarborough North Yorkshire“Five of our managers from The Crown Spa attended the ‘Building Profit in Your Hospitality Business’ course – and we all said it was excellent. We’ll now be trying out a few KPIs!

The trainer’s knowledge, passion and enthusiasm was exceptional. Well-presented, smooth tuition and highly engaging.

It was a very informative and interesting course – and it’ll certainly create some positive changes to the business and the bottom-line.”

Emma Robinson
Sales Manager
Crown Spa Hotel
Scarborough


Burton Constable Hall“An excellent training course – I left feeling very excited about all the possibilities!

The trainer knew the tourism sector inside out – I picked up some great tips from him which will certainly help us to increase our footfall.”

Joy Swift
Marketing
Burton Constable Hall
Skirlaugh, East Yorkshire
 

Welcome to Yorkshire

Sir Gary Verity - Welcome To YorkshireWelcome to YorkshireSir Gary Verity, CEO Welcome to Yorkshire, said:
“We’re delighted to be working with Tourism Growth again and to give Yorkshire tourism businesses another chance to benefit from some excellent training courses.

The feedback from those who attended Tourism Growth’s last series of Yorkshire courses was extremely positive. I’d strongly encourage our members to take advantage of this opportunity.”    

Next Steps...

For more information, please click on the course of your choice, above – this will also take you through to where you can register and book.

Alternatively, please call us at Tourism Growth on 01923 465522 or email us at bookings@tourismgrowth.co.uk.

 

 


Image Credit: ‘Sutton Bank at Dusk’  |  Copyright Welcome To Yorkshire  |  All Rights Reserved